Count customers.
Not API calls.
Your first 100 engaged customer units are included every month across the company. From customer 101, the unit price gradually decreases as monthly volume grows. No base fee or annual commitment.
No card to test. Your integration work and the benefits you provide are separate costs.
Lower rates as you grow.
Price per engaged customer unit, before tax. Each rate applies only to the units within its band.
Every mechanic included
- Wallets and Earning rules
- Goals and Levels
- Rewards and Perks
- Server API keys and signing keys
- Webhooks and delivery logs
- Available customer event history
- Program configuration and analytics
Estimate your monthly cost
Count customers who receive points, progress or a benefit. Add the counts across your Live Spaces.
Before tax.
Test for free
Test Spaces, setup, imports, reads, ineffective events and webhook retries do not create charges. Sandbox safety limits keep real customer traffic in Live Spaces.
Control your spend
Set a company-wide monthly alert budget. If spend crosses it, Perkamo warns you and shows the overage without interrupting customer activity.
What you pay for
How do volume savings work?
The first 100 qualifying customer units from Live Spaces are included across the company each month. Customers 101 to 1,000 use the starting paid rate, and only customers inside each later band use that band's lower rate. Earlier customers are not repriced, so the monthly total always rises smoothly without threshold cliffs. Test Spaces do not count.
Does AI assistance cost extra?
Optional AI assistance has no separate charge during beta, when enabled. Requests share a company-wide daily allowance shown in the assistant, with an additional service-wide safety limit. At capacity, AI pauses without overage charges; the manual editor stays available. AI setup does not count as customer engagement.
What exactly counts as an engaged customer?
The first committed positive point award, actual Goal progress or completion, new Perk unlock or successful Reward redemption in a Live Space during a UTC calendar month. Merely identifying a customer, reading state or matching a rule without changing state does not count.
What if one customer triggers thousands of events?
That customer still counts once per Live Space that month. Points, Goals and Benefits do not stack separate charges. Security rate limits continue to apply; there are no event or webhook overage fees.
Does this guarantee more sales or retention?
The unit measures delivered program functionality. It does not claim incremental revenue or prove that a benefit was fulfilled externally. Your application owns fulfillment and measurement of business outcomes.
When do charges start?
Live usage starts counting when a customer receives qualifying program value. The first 100 units across your company each UTC month are included; additional units add to your current spend even while payment setup is pending. Test Spaces do not count. Payment details are needed to collect charges after the month closes.
What happens at the alert budget?
It is an alert budget, not a hard limit. Perkamo shows the amount above budget and keeps customer activity running. The threshold applies to platform charges before tax and can be adjusted at any time.
What about refunds and billing corrections?
An external refund does not undo program service already delivered. Contact support about billing errors. Corrections use an explicit Stripe credit so the original usage and invoice history remain auditable.